Privacy policy
Privacy Policy
FawriShop ("FawriShop", "we", "us", or "our") operates the website fawrishop.com and provides online shopping services to customers in Qatar.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or otherwise use our services.
By using FawriShop, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect the following information:
Information you provide to us
When you place an order or contact us, we may collect:
- Full name
- Billing and shipping address
- Phone number
- Email address
- Order details
- Payment and transaction information
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
We do not intentionally request personal information that is not reasonably necessary to process your order or provide our services.
Information collected automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Approximate location information
- Website usage and interaction information
- Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange delivery of products
- Communicate with you about your order
- Provide customer support
- Process payments and prevent fraudulent transactions
- Send order confirmations and shipping updates
- Improve our website, products, and customer experience
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted and where you have provided the appropriate consent
3. Dropshipping and Third-Party Service Providers
FawriShop operates using third-party e-commerce and fulfillment services.
To fulfill your order, certain information may need to be shared with service providers involved in payment processing, order management, fulfillment, shipping, and delivery.
Because FawriShop uses a dropshipping model, your name, shipping address, phone number, order information, and other information necessary for fulfillment may be provided to the relevant supplier or logistics provider so that your order can be prepared and delivered to you.
Our technology and fulfillment partners may include Shopify, DSers, AliExpress suppliers, payment processors, shipping companies, courier services, analytics providers, and other service providers necessary to operate our business.
These parties should only receive information reasonably necessary to perform their services.
4. Payment Information
Payments may be processed through third-party payment providers.
FawriShop generally does not directly store your complete payment card information on our own servers. Payment information may be collected and processed by the applicable payment provider according to its own privacy policy and security practices.
5. Cookies
FawriShop may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing and advertising where applicable
- Analyze website traffic
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We may share personal information when reasonably necessary with:
- Payment processors
- Shopify and related technology providers
- DSers and fulfillment/order-management providers
- AliExpress suppliers or other product suppliers
- Shipping companies and courier services
- Website hosting and technical service providers
- Analytics and marketing providers
- Professional advisers
- Government authorities or law-enforcement agencies where required by applicable law
We do not sell your personal information as a standalone product.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
FawriShop is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.
10. Children's Privacy
FawriShop is not intended to knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information, or to raise concerns regarding its processing.
To make a privacy-related request, contact us using the details below.
We may need to verify your identity before completing certain requests.
12. Marketing Communications
If you receive promotional emails from FawriShop, you may unsubscribe using the unsubscribe option included in the communication or by contacting us.
Transactional messages, such as order confirmations, shipping updates, and important service communications, may still be sent when necessary to provide the service you requested.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.
Any updated version will be posted on this page with an updated "Last Updated" date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
FawriShop
Website: fawrishop.com
Email: fawrishop8@gmail.com
Business Address:
Al Manaseer Signal
Building No. 326
1st Floor
Office No. 7A
Qatar