Shipping Policy

Last Updated: 17-09-2026

Welcome to FawriShop (fawrishop.com). This Shipping Policy outlines our shipping procedures, delivery timelines, and operational practices.

1. Business Model & Fulfillment Locations

FawriShop operates on a direct-to-consumer fulfillment model. We partner with verified international manufacturers, third-party logistics centers, and cross-border suppliers (located primarily in Asia, Europe, and North America) to bring you competitive pricing across a wide variety of goods.

When you place an order on FawriShop, your items are processed and dispatched directly from our partner logistics centers or overseas manufacturer warehouses to your destination address.

2. Processing & Delivery Estimates

  • Order Processing Time: All orders require 2 to 5 business days for verification, quality inspection, sorting, and packaging prior to dispatch. Orders placed on Fridays, Saturdays, or official public holidays in Qatar or the supplier’s region will begin processing on the following business day.

  • Standard Delivery Window:

    • Deliveries to Qatar / GCC: Estimated 8 to 20 business days from the dispatch date.

    • Other International Destinations: Estimated 12 to 25 business days.

Please note: These timeframes are estimates and not guaranteed delivery dates. Peak shopping periods (e.g., Ramadan, Eid, White Friday/Black Friday, Year-End), local courier backlogs, airline freight capacity, and customs processing times may occasionally cause unforeseen delays.

3. Split Shipments

Because we source items from multiple specialized fulfillment hubs, orders containing more than one item may be dispatched separately. If this applies to your order, you will receive separate tracking numbers for each package at no additional cost.

4. Tracking Your Order

Once your package is collected by the international freight carrier, a shipping confirmation email containing your tracking number and carrier tracking link will be sent to the email address provided at checkout. Please allow 3 to 7 business days for the carrier’s system to scan and update the initial tracking data.

5. Customs Clearance, Duties, and Import Taxes

  • Products entering the State of Qatar or other destination countries are subject to inspection by the General Authority of Customs or the respective national customs authority.

  • Any applicable import tariffs, customs duties, value-added taxes (VAT), handling charges, or regulatory inspection fees imposed by the destination country's authorities are the legal responsibility of the recipient/customer.

  • FawriShop is not responsible for transit delays caused by routine customs inspections, border security checks, or documentation requests issued by local customs authorities.

6. Address Accuracy & Failed Deliveries

  • The customer is solely responsible for providing a complete, accurate, and valid delivery address and local mobile phone number.

  • If a package cannot be delivered due to an incorrect/incomplete address, unresponsiveness to the delivery driver, refusal to accept the delivery, or failure to collect the package from the local post office or courier branch (e.g., Qatar Post), FawriShop will not be liable for the loss or return of the parcel. Reshipment fees will apply if the item is returned to the logistics center.

7. Lost or Damaged in Transit

  • Damaged on Arrival: If an item arrives physically damaged due to transit, you must notify our customer support at fawrishop8@gmail.com within 48 hours of delivery, accompanied by clear photos/videos of the package, shipping label, and damaged item.

  • Lost Packages: A shipment is considered officially lost if the tracking number shows no movement for more than 35 consecutive business days beyond the original estimated delivery date. In such verified cases, FawriShop will arrange a free replacement or issue a refund.