Privacy Policy

Last Updated: 17-09-2026

FawriShop ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we collect, handle, transfer, and protect your personal information when you visit our website (fawrishop.com) or make a purchase, in accordance with the Qatar Personal Data Privacy Protection Law (Law No. 13 of 2016 - PDPPL) and relevant global privacy standards.

1. Data Controller

FawriShop is the operator and data controller responsible for your personal information collected through this store:

  • Brand/Trading Name: FawriShop

  • Customer Support Line: +974 51600667

2. Information We Collect

We collect information necessary to process your transactions and improve your shopping experience:

  • Identity & Contact Data: Full name, shipping address, billing address, email address, and local contact telephone number.

  • Order & Transaction Data: Products viewed, items in your cart, purchase history, order values, and payment status (we do not store full payment card numbers; payments are tokenized and processed by certified PCI-DSS third-party gateways).

  • Technical & Device Data: IP address, browser type, operating system, localized language preferences, device identifiers, and time-zone settings collected via cookies and tracking pixels.

3. Purpose & Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual Necessity: To process your payment, fulfill your order, arrange overseas dispatch, clear customs, and deliver products to your specified location.

  • Legitimate Business Interests: To detect and prevent fraudulent transactions, resolve disputes, analyze platform usage, and provide customer support.

  • Legal Compliance: To maintain records required by taxation, commercial accounting, and consumer protection authorities in Qatar.

  • Consent: To send marketing newsletters or promotional SMS/WhatsApp alerts, which you can opt out of at any time.

4. Cross-Border Data Transfers & Third-Party Disclosures

To operate our direct-fulfillment e-commerce model, your data must necessarily be transferred across international borders. By placing an order with FawriShop, you acknowledge and consent to the transfer of necessary fulfillment data to the following categories of service providers:

  • Overseas Manufacturers & Fulfillment Centers: We share your recipient name, shipping address, and phone number with partner warehouses and suppliers (located in countries including China, the EU, and the USA) solely for printing shipping manifests, packing, and dispatching your items.

  • International & Local Logistics Couriers: Carrier networks (e.g., Cainiao, DHL, Aramex, Qatar Post, local last-mile courier partners) require your contact details for customs clearance and parcel handoff.

  • Payment Gateways & Fraud Prevention: Secure payment processors (e.g., Stripe, PayPal, local payment gateways) receive billing data to authorize payments securely.

  • Technical Service Providers: Cloud hosting providers, Shopify/e-commerce software platforms, and customer communication tools.

We require all third-party service providers to respect the confidentiality and security of your data and prohibit them from using your personal data for their own independent marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including customer support, warranty periods, return windows, and compliance with statutory financial and legal auditing obligations under Qatari law.

6. Your Rights Under Qatar PDPPL (Law No. 13 of 2016)

As a user in the State of Qatar, you hold specific statutory rights regarding your personal data:

  • Right of Access: You may request confirmation of whether we process your personal data and obtain a copy.

  • Right to Rectification: You may request correction of inaccurate, outdated, or incomplete data.

  • Right to Erasure: You may request the deletion of your personal data when it is no longer needed for transaction fulfillment or legal record-keeping.

  • Right to Object / Withdraw Consent: You can unsubscribe from marketing emails or text communications at any time via the "Unsubscribe" link or by contacting us directly.

To exercise any of these rights, contact our Privacy Officer at fawrishop8@gmail.com

7. Cookies & Tracking Technologies

FawriShop uses session and persistent cookies to keep items in your shopping cart, remember your language preferences, and analyze web traffic. You can configure your browser to reject cookies, though doing so may limit certain functional features of the checkout process.

8. Amendments to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices, courier networks, or legal obligations. The updated version will be posted on this page with an updated "Last Updated" date.